About Oriel Studio
-
About Oriel Studio -
Buying Oriel Windows Online -
Lead Times & Manufacturing -
Design Support & Video Consultation -
Drawings & Structural Calculations -
Planning Permission & Building Control -
Thermal Performance & Glazing Options -
Installation Options -
Delivery Information -
Installation Guides & Documentation -
Aftercare & Support -
Getting Started
About Oriel Studio
What is Oriel Studio?
What is Oriel Studio?
Oriel Studio is an ecommerce-led specialist focused exclusively on the design and supply of modern oriel windows. We make high-quality, architecturally designed oriel windows accessible through a clear online ordering process, combining premium performance with predictable lead times and transparent pricing.
What do you sell?
What do you sell?
We sell bespoke modern oriel windows designed for residential and mixed-use projects. Each oriel window is manufactured to order based on your project dimensions and performance requirements.
Buying Oriel Windows Online
How does the online ordering process work?
How does the online ordering process work?
Our process is designed to be simple and structured:
- Place your order and pay the 15% deposit(or pay in full if preferred)
- We arrange a video consultation to assist with measuring and preparation
- Detailed drawings are produced for approval
- Once drawings are approved, a 25% stage payment is due
- Manufacture begins
- The final 60% balance is due 5 days before delivery
- Delivery or installation is completed
From deposit to delivery, most projects complete within approximately 6-8 weeks.
Can I pay in stages?
Can I pay in stages?
Yes. We offer flexible staged payments:
- 15% deposit to start the project
- 25% payment once drawings are approved
- 60% balance payable 5 days before delivery
Can I pay in full upfront?
Can I pay in full upfront?
Yes. Customers may choose to pay the full amount at the time of order if preferred.
Lead Times & Manufacturing
What is the lead time for an oriel window?
What is the lead time for an oriel window?
Our standard lead time is 4 to 6 weeks from final drawing approval and receipt of the relevant stage payment.
Overall project timelines may vary depending on approvals and site readiness.
Are your oriel windows made to order?
Are your oriel windows made to order?
Yes. Every oriel window is manufactured specifically for your project to ensure precise fit, performance, and finish.
Design Support & Video Consultation
Do you help customers measure their opening?
Do you help customers measure their opening?
Yes. Once the 15% deposit is paid, we offer a video consultation to guide you through:
- How to correctly measure the opening
- Structural and preparation requirements
- Tolerances and installation considerations
Is the video consultation mandatory?
Is the video consultation mandatory?
While not mandatory, it is strongly recommended to ensure accuracy and avoid costly errors prior to manufacture.
Final responsibility for site measurements rests with the client or contractor.
Drawings & Structural Calculations
Are drawings included in the price?
Are drawings included in the price?
Yes. Detailed fabrication and installation drawings are included with every order.
We do not begin manufacturing until drawings are formally approved.
Do you provide structural calculations?
Do you provide structural calculations?
Yes. All Oriel Studio oriel windows are supplied with project-specific structural calculations, suitable for coordination with building control and structural engineers.
Planning Permission & Building Control
Do I need planning permission?
Do I need planning permission?
Planning permission may be required depending on your property and the nature of the installation. It is more likely to be required if:
- You are adding a new projection
- The projection exceeds permitted development limits
- The property is in a conservation area
- The property is listed
- You are altering the front elevation
We recommend checking with your local planning authority before ordering.
Do you submit planning applications?
Do you submit planning applications?
We provide drawings, structural calculations, and technical documentation required to support submissions.
However, submission of planning applications remains the responsibility of the homeowner, architect, or contractor unless otherwise agreed.
Will I receive documentation for building control?
Will I receive documentation for building control?
Yes. Structural calculations and technical documentation are provided to support compliance and approvals.
Building control submission and inspection coordination remain the responsibility of the homeowner or contractor.
Thermal Performance & Glazing Options
What glazing comes as standard?
What glazing comes as standard?
All our oriel windows are supplied as a minimum with double glazing, achieving a U-value of 1.0 W/m²K.
Do you offer triple glazing?
Do you offer triple glazing?
Yes. Triple glazing is available as an upgrade and achieves a U-value of 0.8 W/m²K.
What is CUIN glass?
What is CUIN glass?
CUIN (Constant U-Value Interlayer) glass is a high-performance glazing option that achieves a U-value of 0.7 W/m²K, offering enhanced thermal efficiency for low-energy and high-performance buildings.
Installation Options
Do you offer installation?
Do you offer installation?
Yes. Installation is available as an optional extra service and can be selected during the ordering process.
Installation services are currently available within Greater London.
What happens if I choose installation?
What happens if I choose installation?
If installation is selected:
- Our experienced fitters will deliver the oriel window themselves
- The window is installed on the agreed date
- No kerbside delivery is required
Can I install the window myself or use my own installer?
Can I install the window myself or use my own installer?
Yes. If you do not select installation, the window can be installed by your contractor using the supplied installation guide.
Delivery Information
How is my oriel window delivered?
How is my oriel window delivered?
Standard delivery is kerbside delivery on a wooden stillage.
What does kerbside delivery mean?
What does kerbside delivery mean?
Kerbside delivery means the window is delivered to the nearest accessible point at street level. Offloading beyond this point is the responsibility of the customer unless installation has been purchased.
Customers are responsible for ensuring safe and suitable access for delivery vehicles.
Installation Guides & Documentation
Is an installation guide included?
Is an installation guide included?
Yes. Every oriel window is supplied with a comprehensive installation guide to assist installers.
Aftercare & Support
What support do you offer after delivery?
What support do you offer after delivery?
We provide ongoing technical support for queries relating to installation, handling, and performance.
What if I have an issue with my order?
What if I have an issue with my order?
Our team is available to assist with any concerns. We recommend contacting us immediately if an issue is identified on delivery.
Getting Started
How do I start my order?
How do I start my order?
Simply choose your oriel window configuration online and place your order by paying either the full amount or the 15% deposit to begin the process.
Ready to Begin?
Browse our pre-designed oriel windows or start your bespoke project today.
If you have further queries feel free to reach out to us, our team is available to support you 24/7