About Oriel Studio
What is Oriel Studio?
What is Oriel Studio?
Oriel Studio specialises exclusively in modern structural glass oriel windows. We provide bespoke, made-to-order oriel windows for homeowners, architects, builders and contractors across the UK.
Who do you work with?
Who do you work with?
We regularly work with:
- Homeowners
- Builders and Contractors
- Architects and Designers
Ordering and Payment
What is the difference between Supply Only and Supply & Installation?
What is the difference between Supply Only and Supply & Installation?
Supply Only
- No site survey is included
- CAD drawings are prepared using dimensions supplied by the client or contractor
- Kerbside delivery is included
- Installation is completed by your own builder or contractor
- Responsibility for dimensional accuracy remains with the client or contractor
Supply and Installation
- Site survey is included
- Measurements are verified by our survey team
- CAD drawings are prepared following the survey
- Delivery and installation are included
How does the ordering process work?
How does the ordering process work?
Supply and Installation
- Place your order and pay the 15% deposit (or pay in full if preferred)
- Our team carries out a site survey
- CAD drawings are prepared for approval
- Once approved, a 25% stage payment is due
- Manufacturing begins
- The final 60% balance is payable 5 days before installation
- Delivery and installation are completed
Supply Only
- Place your order and pay the 15% deposit (or pay in full if preferred)
- CAD drawings are prepared using dimensions supplied by you or your contractor
- Once approved, a 25% stage payment is due
- Manufacturing begins
- The final 60% balance is payable 5 days before delivery
- Kerbside delivery is completed
Can I pay in stages?
Can I pay in stages?
Yes. We offer flexible staged payments:
15% deposit to secure the project
25% stage payment upon drawing approval
60% balance payable at least 5 days before delivery or installation
Can I pay in full upfront?
Can I pay in full upfront?
Yes. Customers may choose to pay the full amount at the time of order if preferred.
Drawings and Measurements
Are drawings included?
Are drawings included?
Yes. CAD drawings are included with every order and must be approved before manufacturing begins.
For Supply & Installation projects, surveys and CAD drawings are typically completed within 2 weeks of receiving the initial deposit.
Who is responsible for measurements?
Who is responsible for measurements?
For Supply Only orders, dimensions are provided by the client, builder or contractor. Responsibility for the accuracy of measurements remains with the client or contractor.
For Supply & Installation orders, measurements are verified during our site survey.
Lead Times
What is the lead time?
What is the lead time?
Our standard lead time is 4 to 6 weeks from final drawing approval and receipt of the relevant stage payment.
Overall project timelines may vary depending on approvals and site readiness.
Design and Customisation
Can I customise the size, projection or opening sections?
Can I customise the size, projection or opening sections?
Yes. Every Oriel Window is made to order.
We can manufacture a wide range of sizes, projection depths and configurations, including opening sections where suitable.
Please contact our team with your project requirements and dimensions for guidance.
Glazing and Performance
What glazing options are available?
What glazing options are available?
Our standard specification includes high-performance double glazing.
Triple glazing and CUIN glass upgrades are also available for projects requiring enhanced thermal performance and energy efficiency.
Our team can recommend the most suitable specification based on your property's orientation and performance requirements.
Planning Permission & Building Control
Do I need planning permission or Building Control approval?
Do I need planning permission or Building Control approval?
Planning permission may be required depending on your property and the nature of the installation. It is more likely to be required if:
- The projection exceeds permitted development limits
- The property is in a conservation area
- The property is listed
- You are altering the front elevation
We recommend checking with your local planning authority before ordering.
Do you submit planning applications?
Do you submit planning applications?
We provide drawings, structural calculations, and technical documentation required to support submissions.
However, submission of planning applications remains the responsibility of the homeowner, architect, or contractor unless otherwise agreed.
Will I receive documentation for building control?
Will I receive documentation for building control?
Yes. Structural calculations and technical documentation are provided to support compliance and approvals.
Building control submission and inspection coordination remain the responsibility of the homeowner or contractor.
Installation Options
Do you offer installation?
Do you offer installation?
Yes.
We offer a full survey, delivery and installation service across many areas of England.
Please contact us with your postcode and project details to confirm installation availability.
How long does installation take?
How long does installation take?
Most Oriel Studio installations are completed within one day, subject to site conditions and project complexity.
Can I install the window myself or use my own installer?
Can I install the window myself or use my own installer?
Yes. If you do not select installation, the window can be installed by your contractor using the supplied installation guide.
Delivery Information
How are oriel windows delivered?
How are oriel windows delivered?
Supply Only orders are delivered throughout mainland UK via kerbside delivery on a protective stillage.
Kerbside delivery means the window is delivered to the nearest accessible point at street level. Installation and offloading beyond this point remain the responsibility of the customer or contractor.
For Supply & Installation projects, our team coordinates delivery and installation directly.
Installation Guides
Is an installation guide included?
Is an installation guide included?
Yes. Every oriel window is supplied with a comprehensive installation guide to assist installers.
Aftercare & Support
What support do you offer after delivery?
What support do you offer after delivery?
We provide ongoing technical support for queries relating to installation, handling, and performance.
What if I have an issue with my order?
What if I have an issue with my order?
Our team is available to assist with any concerns. We recommend contacting us immediately if an issue is identified on delivery.
Getting Started
How do I start my order?
How do I start my order?
Simply choose your oriel window configuration and place your order by paying either the full amount or the 15% deposit to begin the process.
Ready to Begin?
Browse our pre-designed oriel windows or start your bespoke project today.
If you have further queries feel free to reach out to us, our team is available to support you 24/7